IP telephony refers to any phone system that uses an internet connection to send and receive voice data. Unlike a regular telephone that uses landlines to transmit analog signals, IP phones connect to the internet via a router and modem.
IP telephony now offers HD voice quality, cheaper running costs, and advanced business phone features.
How Does IP Telephony Work?
IP telephone systems use the Internet Protocol (IP) or other digital protocols to transfer voice communications over the internet.
What are the Benefits of Adopting an IP Telephony System?
Phones as a Service
IP technology gives employees and customers the tools they need to interact more efficiently with each other, leading to greater business outcomes and improved customer satisfaction.
Mobility and Scalability
If remote offices are a consideration for your enterprise, IP telephony solutions are a must have. Instead of installing multiple physical phone systems, you can simply log in to your system’s web interface and add another line. Without the need for telephone hardware, your remote offices can go fully mobile in a matter of seconds. Enterprises can scale their communications up and down with an IP solution.
Significantly Lower Costs
Everything about upgrading to IP telephony solution boils down to lower costs.
What are the Components of an IP Telephony System?
- IP PBX
- Multi-Conference Unit (MCU)
- Automatic Call Director/Interactive Voice Response
- IP Telephone
- IP Softphone